A Guide to Networking Sick and tired of going to face-to-face networking events without much success?  Fed up of hearing about how many successful contacts your colleagues made at their last networking event? Believe me, I know how you feel.  It felt like yesterday when I went to my first social networking event.  Remember not all people are extrovert and can talk to strangers at random.  I had to learn the hard way to become socially savvy at Read more...

Learn English Quickly- Achieve More with LessAs an ESL teacher, I hear lots of non-native English speakers say to me “I want to learn English quickly.” Also, you can simply click onto almost any English providers’ website and there is a good chance you’ll read claims by English providers that they can fast track your English skills. As a result of these claims, many eager students will sign up to do an English course with high expectations to learn Read more...

Customer Service the Life Blood of Effective Business I’ve never forgotten the first time I called to complain about a new television set that was damage. Not long after I had bought the television set, I turned it on to find out that the picture was somewhat distorted. Like any annoyed customer, I immediate called the manufacturer’s call-centre to see if they could fix it.  To my surprise, the person who had answered the phone abruptly Read more...